The Essentials of Business Continuity Management

Course Aims:
To provide a framework for managers to identify key risks to their business operations and services, and to effectively plan for continuation of critical services in the event of an unplanned emergency or disruption, whether from an internal or external source.

Course Duration:
20 hours arranged to suit learners’ requirements.

Who Should Attend?:
This course is relevant to all managers in the government, public, private and voluntary sector, and those who want to ensure that essential operations and services continue in the event of an unplanned failure or disruption.

Location:
On Site and Off Site (UAE and GCC)

Main Topics Covered

  • Benefits of effective business continuity planning
  • Supply chain investigation techniques
  • Risk assessment methods
  • Assessing the impact of loss of services, systems, staff, utilities, premises and transport
  • Business continuity lifecycle
  • International standards
  • Plan preparation
  • Competitive advantage
  • Stakeholder engagement

Learning Outcomes

By the end of the course learners should be able to:

  • List their organization’s key services and products
  • Assess those critical activities and operations that are essential to deliver those key services and products
  • Identify the main risks to those activities and operations
  • Determine how best to maintain those key activities and operations in the event of a disruption
  • Investigate internal and external supply chains
  • Write a business continuity plan
  • Test a business continuity plan

Teaching and Learning Methods Used

Direct instruction, group discussion, case studies, handouts, video clips and group exercises
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